When accessing our website, our company will learn certain information about you. This can happen both automatically and through other voluntary actions, you may take, during your visit. This policy applies to information we collect on our website, through email forms, Setmore, Appointments platform, and other electronic messages between you and our website.
Collecting your information
When you access our website, our company will learn certain information about you during your visit.
Information You Provide to Us
Our website provides various places for users to provide information such as communicating with us via contact forms, or via email, providing comments and or other feedback, responding to surveys and answering questions in our quiz. We use your information to provide and to deliver our services to you and to improve our overall performance. We use your information to provide you offers, promotions and information.
We collect your information through Google Analytics. When you are on our website Google Analytics will collect certain information about your patterns, equipment and browsing actions. This will generally include information about your traffic pattern through our website, your location and any communications between your computer and our website. Among other things, we will collect data about the type of computer you use, your IP address, operating system, your Internet connection and your browser type.
This automatically collected information will only be used for statistical data and will not include any personal information. With this data, we will be able to improve our service offerings and our website.
It is also important for you to know that we sell all our services through a platform called Setmore. They are responsible for all the transactions and they will gather your email address, your private information (name and surname) and payment methods for purchasing our products and services. From them, we receive information about your name, surname and your email address which we will use to send you an email with an option to subscribe to our newsletter. You can read their Policy Service here: https://www.setmore.com/#privacy-policy
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Our Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
If you book your services you will give your email information to the company Setmore Appointments. They will then provide your email address, your name, and surname to our company. We will collect all the data and send you an option to subscribe to our newsletters and promotional materials.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
Our Email Policies
Our company does not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information. We will maintain the information you send via e-mail in accordance with applicable European Union law.
All e-mails sent from our company will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain all the information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
All of our emails provide an opt-out solution. You can stop receiving communications from us (newsletters and offers) and from our partners by reading and clicking the unsubscribe button located at the bottom of any of our e-mails at any time.
How and Why We Collect Information
Our Company collects your information in order to support and track your participation in the activities you select. If you sign up for our newsletter and or if you book online with Setmore, we collect your information. We use this information to track your progress, your preferences, and to keep you informed about the services and products you have selected to receive and any related products and/or services.
We will use your information to improve our services and to be available for you to get in touch with us regarding any question about our online courses, products or other services. If you are in the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by our company on our website or via Setmore Appointments, we will only enroll you to receive our free email newsletter if you affirmatively consent to it. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to firstname.lastname@example.org requesting to unsubscribe from future emails.
If you are outside the European Union and opt to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on our website, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to email@example.com requesting to unsubscribe from future emails.
How Do We Use the Information That You Provide to Us?
Our company only uses your personal information for purposes of presenting our website and our content to you in order to provide you with offers for our products and services, to provide you with information about our work and about face yoga, Traditional Chinese Medicine, and Sculptural Face Lifting, to provide information about your subscriptions, purchased services or products, to provide customer service to you and to provide other services and items to our existing and potential customers.
Occasionally, our company may use the information you provide to us to make you offers to purchase services and products provided by third parties in exchange for a commission to be paid to us by such third parties. Should you opt to take part in such promotions, the third parties will receive your information.
From time-to-time, we may use the information you provide to us to display advertisements to you that are tailored to your personal characteristics, interests, and activities.
Disclosure of Your Information
As a general rule, we do not rent, sell, lease or otherwise transfer any information collected whether through your voluntary action or automatically. We may disclose your personal information to our subsidiaries, affiliates, and service providers for the purpose of providing our services to you.
We may disclose your personal information to a third party, including a lawyer or collection agency, when necessary to enforce our terms of service or any other agreement between you and the Company.
We may disclose information when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.
How Do We Protect Your Information
Our company uses standard security protocols and working only with reputable third-party vendors to protect and secure information transmissions. Because email is not recognized as a secure medium of communication we request that you do not send us your private information (such as credit card information) via email. If you send any sensitive information via email you are sending it at your own risk. All the information regarding your purchase from us must be made through Setmore Appointments platform. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL.
In order to create summary statistics which enable us to improve our services (we gather statistics about what information is of most and least interest, determining technical design specifications and for assessing the number of visitors for the different sections of our site). For site security purposes and to ensure that this service remains available to all users, our company uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Additional information for European Union Users – GDPR update
If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include our care to retain any information you choose to provide to us until:
- You ask us to delete the information,
- La Floraison Wellness decides that the value in retaining the data is outweighed by the costs of
- La Floraison Wellness’s decision to cease using our existing data providers. You have the right to request access to your data that La Floraison Wellness stores and the rights to either rectify or erase your personal data at any time. You also have the right to object to the processing of your data, the right to the portability of your data, and you have the right to seek restrictions on the processing of your data.
You have the right to withdraw your consent to our company’s processing of your personal data at any time. You also have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation. La Floraison Wellness only requires information that is necessary to contact you and to provide you with the best service.
La Floraison Wellness, 30 Rue Aubernon, Antibes, France 06600